Getting Started – A Consumer Guide   A swimming pool becomes a permanent part of your home, so it’s wise to do a bit of homework before the first scoop of dirt is turned. Here are a few guidelines to follow as you consider us, or any other quality pool provider: 1) Be ready to invest in top quality products and installers Whether you're looking at a budget-friendly ground pool, a vinyl pool, or a custom pool with rock, tile work and spa features, ask your contractor about material guarantees and expected life spans. Look at a pool’s likely costs over its lifetime and understand how long the material you choose will last.  Clearly the best time to ask for all the details is before any work begins.   There are pools for every budget within reason, but skimping up front can result in far higher lifetime costs. 2) Consider more than one design Custom designs allow for you to have a unique pool that matches your sense of style and your needs. But far too many people considering a new pool or renovation say yes to the first design they see. Unless you have a very specific design in mind, take the extra time and use the creativity available from an experienced designer to consider the various shapes and styles available. 3) Purification and maintenance In the old days, keeping a pool clean meant only two things: chlorine and pool skimmers.   But today, you have more options for keeping the water safe and your pool looking great. Automated systems can reduce monthly pool service needs.  Salt and ultra-violet purification systems may be healthier choices for your family.  Give as much thought to your pool’s systems as you do to its design. You’ll be glad you did. 4) Ask for references and call them Pool design, excavation and installation can be a complex process. For an experienced, professional company, that practice is second nature. But confirm that the company you’re considering has the know-how you need. Talk to some of their customers. Specifically ask for references from recent installations so you’ll have a sense of how well their current project managers and crews are performing. 5) Be sure before you sign It should go without saying, but make sure that everything the salesperson promised you is in writing in the contract. The contract should contain all important project stage completion dates (and remedies for missed dates).  Also, be wary of any company that asks for a down payment representing more than 30% of the total cost of the job.